"Wonderful treatment"

About: Royal Sussex County Hospital

I ended up in A&E on Friday 15 July following a fall and a badly fractured wrist.

I was transferred to the Orthopaedic Ward for an operation the following day, stayed there two nights, and then one night on the Gynae ward to free the Ortho bed for a more urgent case.

I was discharged on Monday 18th.

Absolutely everyone who attended to me, from student nurses to consultants, was professional, kind, caring, polite, and most of all, cheery at all times.

I can't praise them enough. They made a potentially horrible experience bearable.

The nurse on the Gynae ward even went to the bother of making me toast before I left as I was being discharged early and they didn't want me to miss breakfast.

Amazing staff!

I am impressed beyond measure as they are evidently under pressure, but still manage to attain high standards. Thank you all so much.

(BTW I deducted one star because of the food, which Isn't great, but that's not the staff's fault and needs addressing elsewhere.

Jamie Oliver?).

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Responses

Response from Royal Sussex County Hospital

Thank you very much for your kind comments expressing your gratitude to our hospital.

I have passed on your message to both the Orthopedic Ward and Gynecology Ward, it really is encouraging for our staff when they receive thanks from patients for the care they have provided, and it is always very much appreciated.

Thank you again for taking the time to contact us.

Best wishes

Hannah Pacifico

Patient Experience Team

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