"Broken left side molar"
About: Newcastle Dental Hospital Newcastle Dental Hospital Newcastle Upon Tyne NE2 4AZ
Arrived at NDH rather late yesterday morning and was advised by the reception staff that they were super busy and cant garuntee that i would be seen. They told me if i came back at 1pm then i would 100% be seen.
I agreed and was given a number 4 ticket.
1pm - After registaring all my details i.e name address and medical background i was asked to be seated in the waiting area. Even though i was number 4 (assuming number 1 2 and 3 didnt turn up) i was called first.
I was greeted and before I even got in the room i explained how nervous i was and they assured me that it would be ok. we sat and i answered yes/no questions for 5 mins and then they had a look in my mouth at the broken molar. After about 5 minutes of looking around my mouth they explained a few things and then asked their supervisor to double check before letting me go.
I was asked to go to xray. After handing my notes in at the window i just sat down and my name was already being called. Xray over and done in less than 5 minutes just had to wait for it to be developed about 5-10 minutes. After my xray i was told i could wait in the reception waiting area and someone would be with me soon. About 15 minutes after leaving xray my junior dentist asked me if we could use a different room as it was a "bit more quiet" at first i thought it was because of how nervous i was.
but when i saw signs for oral surgery i kind of knew what was about to happen. We reached the new room and was greeted by 2 other dentists.. again so oblivious i cant remember names. I remember how lovely and honest they were. The dentist showed me the xray and pointed out the issue.. i was then given 3 options! 1 - leave it 2 - root filling 3 - extraction
They told me that leaving it is not recommended, root filling was a fix but not a permenant one and the extraction would be done under local anestetic.. i opted for extraction! In less than 10 minutes i was numb and toothless.. didnt even realise that they were finished! The dentist did a superb job all whilst keeping me calm.. i was talked through every step. Afterwards i was given an aftercare sheet with some do's and donts and a phone number to call if i needed them urgently and then sent on my way! Its now been 6 days and im pain free.. although my gum is still a little tender. I honestly can not thank all staff that had to deal with me enough.. if there was more dentists like you in the world i wouldnt have a problem registaring with one! I wish you all the luck in the world with your careers! I would like to apologise for the long review, but as a nervous patient i was reading all these reviews before attending the hospital and i have to say i was put off by most.
i highly reccomend newcastle dental hospital.