"Efficiency and kindness"
About: Queen Margaret Hospital Queen Margaret Hospital Dunfermline KY12 0SU
Posted by StellaNova (as ),
I would like to thank all the nurses at the Department, and the surgeon, Mr Amin, for their efficiency and kindness during my endoscopy procedure yesterday.
The preparation for an endoscopy is not particularly enjoyable, nor is the procedure itself a bundle of fun, but everybody was extremely kind and reassuring which made my short stay as good as it could be in the circumstances. Everything was explained to me and I knew exactly what was happening and I was given my diagnosis and comments to take with me when I left. The cup of tea and biscuits at the end of the procedure was most welcome. The "meeter and greeter" at the door was very helpful, as was reception, and the cafe and fresh vegetable stall was bright and cheerful.
Thank you Queen Margaret's!