I was really impressed with this hospital. Everyone from the reception staff to consultants were efficient and personable. I used dermatology out patients and was seen within a day which was appreciated. The care I was given by the nurse far exceeded my expectations. Both went out of their way to ensure I received the treatment I needed and the nurse who assisted the procedure helped me cope with the pain and I cannot thank them or the consultant enough. In a time where the NHS is under resourced and struggling the care I got today showed to me that the strength of the NHS lies in its staff who make such a difference in difficult circumstances. I would be grateful if you could pass on my appreciation and reaffirm that staff are recognised for going the extra mile. I often here hospitals saying they are patient focused and if they want to improve they should look at the facilities and services provided by danetree. I would be grateful if the hospital could email me so I can provide my full name which I hope will make it easier to identify who was involved in my care. Many thanks

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Response from Danetre Hospital

Thank you for taking the time to leave your feedback. I'm so pleased that you had such a positive experience, I will ensure that this is fed back to all staff involved.

if you would like to share further details you can email pals@nhft.nhs.uk

Kind regards

James Allan

PALS Manager

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