"On the whole, good"

I attended for an operation and cannot fault the surgical team and the care received afterwards in the ward. My one worry was an apparent lack of compassion shown by the anaesthetist and the 2 people with them. Before being "put under" a mask was clamped so tightly on my face, with no explanation as to what it was. I managed to ask (it was oxygen) and said the hand pressure on the mask was hurting my eye. I was told it had to be tight, but surely not that tight? Then then the breathing tube that was to be inserted was waved around and talked about by the people present before I was unconscious. The only "nice" thing that happened was someone saying you will feel sleepy soon.

However, all the other staff encountered were lovely, apart from a person with the tea trolley who was rude and, it seemed, deliberately difficult.