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Opening time confusion

Story from nhs.uk

"Opening time confusion"

About: Stroud General Hospital

Rang to confirm they could see a child patient this eve.

Yes we see patients till 10pm was the reply

Half hour drive to get child to stroud only to be told - sorry we only see patients until 9.30pm confusion & poor information such as this needs to be addressed

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Responses

Response from Stroud General Hospital 7 years ago
Stroud General Hospital

Submitted on 19/07/2016 at 13:00
Published on nhs.uk on 20/07/2016 at 02:30

Many thanks for taking the time to share this feedback. I am sorry to hear about your recent experiences at Stroud General Hospital Minor Injury & Illness Unit - Would you be happy to get in touch with our service experience team so we can get a few more details and look into this for you? You can contact the team on 0300 421 8313 between 9am and 5pm, Monday to Friday or email: yourexperience@glos-care.nhs.uk

Best wishes,

The team at Gloucestershire Care Services NHS Trust

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