"terrible customer service"

Was left on the door step on upper parlament street in the rain on the day i was moving house , while my key worker was inside with my scripts for the month she could,nt even open the door to pass them out to me as I was on my push bike and id forgotten my lock . Now im out of script because of there horrible staff that dont really care about us the public . Dart you,s are a joke I think you,s want people to fail .

Iv contacted your office twice and still have not had a reply back . Thankyou very much for putting myself back in the thick of it im having to do things I thought id left behind . Iv been clean 5 years and all because of your actions or none action,s im well and truly messed up now thanks for nothing

DART for messing my life up again you nasty people

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››