"Eye surgery at Plymouth Hospitals"

About: Royal Eye Infirmary / Ophthalmology

(as the patient),

Had a referral for OPD and removal of cysts - interesting to see what they were going to do! The eye surgeon Harry was fantastic as was his care assistant. Together we decided to do both eyes! I was well supported and given wonderful care - great skill Harry. Frightened a few patients waiting to go in after me - sorry!

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Responses

Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Dear KiwiRN

Thank you for taking the time to share your recent experiences of the care you received from our Royal Eye Infirmary. As we make every effort to provide the highest standard of care and treatment at all times, it was lovely to read your positive comments on the wonderful care you received and the praise you have given to Harry and his care assistant.

I will ensure a copy of your post is shared through the Matron and Sister for the department. Comments of support and thanks are so important to our staff and I know they will be very grateful to read your positive comments.

With best wishes

Claire Jukes

Patient Services Support Manager

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