"Great service and response from NHS 111 through to RUH Bath"

About: Royal United Hospital / Accident and emergency South Western Ambulance Service NHS Foundation Trust / NHS 111

(as other),

My dad 91 yrs young fell out of bed through the night, next morning he was concussed, slurring and shaking, rang 111 and spoke to Dan who was an exceptional help. He sent a responder to our house, arrived within 10 mins, he put dads and our minds at rest and made dad feel at ease. Paramedic then came, within minutes, very calm and reassuring, then ambulance quickly on the spot, absolutely brilliant all of them, transfered to RUH, dad thoroughly examined, scanned! and blood tests taken, Sophie (nurse) and Dr. Ashington were very good listeners to dad. I must say The NHS all round was exceptional, cannot fault, all staff deserve the pay that they get plus more.

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Responses

Response from Royal United Hospital

We thank you for your comments about your dad's recent care and treatment at the RUH and will forward these on to the emergency department staff who, we are sure, will be very grateful for your kind words.

We hope that your dad is recovering well.

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