"Crisis line damaging"

Rang when I needed someone to talk to that would be impartial. Was fed up of bothering friends. Spent about 2 minutes on the phone, given no chance to talk. They explained what they did, said thanks for calling have a good evening, and hung up. Ummm.... If I'm calling and asking what you can help with then you do realise that means I do need to talk, it's not just me asking for the sake of it at 4am. Got off the phone feeling far more of a bother than before and useless that I can't even make a phone call. Leaving this review so others will try to get help somewhere else