"Very mixed view"
About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ
Posted by Anonymous
I have a very mixed opinion about this hospital as one experience was excellent and two other very poor.
I am pregnant and was very concerned early in my pregnancy and spoke to a midwife about what had happened, the midwife left me very distressed over the phone. The next day I contacted my gp and explained what had happened and the doctor immediately referred me for an early scan. The scan itself at the hospital was amazing as the person really reassured me and thankfully everything was fine.
However, last night I noticed I had a red line track travelling up my arm and have previously had cellulitis so I was aware of the symptoms, the gp gave me antibiotics and explained if it travelled any further up my arm through the night I should go straight to Cramlington A&E.
By 5am I noticed the infection had travelled from my wrist to near my armpit so as advised I went straight to Cramlington A&E.
When I arrived the receptionist was lovely and said a nurse would see me within an hour which was the case.
Once seen by the nurse I was told I would be seen in an hour by the doctor.
Two hours later still not seen I asked at reception and was told I would have to wait a further three hours.
If I had know that, I would have went elsewhere as I was extremely worried as I'm pregnant.
The last time I had cellulitis I was very ill and didn't know what effects it would have on pregnancy if it got to that stage again.
Once arriving at wansbeck they were shocked and disappointed that I had been left that long. I understand that the nhs is stretched but if they felt it wasn't serious I should have been told that at least.
I'm meant to be having my baby here and I'm now really concerned because of my experience.
But want to stress that the doctor who performed the scan really was excellent and really did reassure me.