"Trying to telephone Urology"
About: Glasgow Royal Infirmary / Urology Glasgow Royal Infirmary Urology G4 0SF
Posted by seb40 (as ),
I received a letter asking me to confirm if I still wanted an appointment and to call within a 2 week period Mon-Thurs between 9-12. Despite making scores of calls during this period, I have been unable to make contact with the department by phone. The two lines are either engaged or ring out. I have written to the department, having the letter signed for on arrival, anxious to ensure they know I wish to be given an appointment. In turn I have been sent another letter warning me I will be removed from the waiting list if I do not call in within the given times.