"Messed around"

I was suppose to start treatment March 2016 .. We are now in July I should be at least 3 months in to treatment .. I am 27 days in and had to chase up to get an appointment to be giving a Friday afternoon when a hour later the pharmacy closes to be told I have to come back up in 4 days even though I had just paid £17 in taxi fares. The doctor I am seeing hasn't got a clue what's going on they're new to the hospital and keeps messing up. Think it's disgusting how am being treated . I've got to pay a further £17 come Monday that's not including my prescription that I pay for . Sooner I get a transfer to another hospital the better.