"Messed around"

About: University Hospital Aintree

I was suppose to start treatment March 2016 .. We are now in July I should be at least 3 months in to treatment .. I am 27 days in and had to chase up to get an appointment to be giving a Friday afternoon when a hour later the pharmacy closes to be told I have to come back up in 4 days even though I had just paid £17 in taxi fares. The doctor I am seeing hasn't got a clue what's going on they're new to the hospital and keeps messing up. Think it's disgusting how am being treated . I've got to pay a further £17 come Monday that's not including my prescription that I pay for . Sooner I get a transfer to another hospital the better.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from University Hospital Aintree

Hi there,

Thank you for taking the time to leave a review for us. We're sorry to hear you haven't had a good experience with us and we'll make sure your feedback is passed on to the teams in charge of your care.

Thank you.

  • {{helpful}} of {{total()}} people think this response is helpful