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"Breast cancer treatment"

About: University Hospital Monklands / Day Surgery University Hospital Wishaw / Day Surgery

(as the patient),

I've already posted a story about the complications with my pre treatment journey. But wanted to tell you about the very positive experience I had during my recent treatment at Wishaw General hospital.

I attended both Monklands Hospital and Wishaw General as part of a scheduled Wide local excision (lumpectomy) and sentinel node biopsy. The treatment I received through these days was reassuringly professional, courteous and empathetic throughout.

From the staff in the Nuclear Medicine team at Monklands, and then all the staff at Wishaw General: the porters, the nursing staff on the day surgery ward, the incredibly reassuring nursing staff and doctors who conducted the very scary wire localisation and finally to the Anaesthetist and anaesthetic nurse and my fabulous surgeon- please, please please do not underestimate how much your calm, professional and personal treatment helped me through this procedure. My journey to that point had been frazzled to say the least. But each person I met treated me like an individual and helped me through this process. I'm sorry I can't remember all of your names but I will never forget how much you supported me through this experience.

Thank you all.

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Responses

Response from Margaret Kelly, Service Manager, Haematology and Cancer Services, University Hospital Monklands, NHS Lanarkshire 7 years ago
Margaret Kelly
Service Manager, Haematology and Cancer Services, University Hospital Monklands,
NHS Lanarkshire
Submitted on 19/07/2016 at 08:03
Published on Care Opinion at 10:57


picture of Margaret Kelly

Dear Amac22

Thank you so much for taking the time to go online to share your positive experience about your recent visits to Monklands Hospital and Wishaw General Hospital. I appreciate that this must have been a very scary time for you and I’m pleased to hear that the staff treated you in a professional and courteous manner with empathy during your visits.

I will make sure that your post is shared with all the staff concerned.

We hope you are doing well and thank you again for taking the time to feedback to us.

Take care

Warm regards

Margaret

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