"Really excellent service"

About: Cumberland Infirmary

I attended the endoscopy unit today, apprehensively, for a colonoscopy & received an amazing service - all the staff were caring & considerate, the organisation was great plus I was in & out in just over 2 hours thanks to being able to use gas & air. My only comment is to ask for specific instructions if you need gas & air, as when you use it properly it works a treat & made things much more bearable. Not a procedure I would rush to have again but I would definitely recommend the Endoscopy Unit at the Cumberland Infirmary for it

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Responses

Response from Cumberland Infirmary

Thank you for sharing your experience of our Endoscopy care at the Cumberland Infirmary Carlisle.

The staff in the department will be thrilled you have taken the time to post this comment and I shall pass your comments to Matron for sharing with the team.

I will also ask the ward manager to remind the team about issuing specific instructions for those patients who need to use the gas & air.

With our best wishes

Alison S-D

Patient Experience

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