"Wonderful treatment!"

About: Chelsea & Westminster Hospital

My husband was admitted with appendicitis on a Sunday afternoon and from the moment he was in A & E he was treated so very well, with great courtesy and efficiency. He was transferred to St. Mary Abbot's Ward, where again, all the staff were really caring and kind. Following his operation, he was carefully monitored and informed about his operation procedure and every test was carefully explained. We don't live in London, but 90 miles away, so their care was so appreciated, especially as we were not in "known" territory. The staff always took great care to explain to me, his wife too, which I greatly appreciated. My husband has recovered extremely well and has just had his out-patients appointment with the Registrar, who performed the appendectomy, and yet again, we were treated with such courtesy, with everything explained. I sent an email to the Chief Executive to say how wonderful all the staff had been to my husband and how greatly their care was appreciated. Incidentally, my husband is almost 80 years old and has recovered so very well. Thank you enormously!

Story from NHS Choices

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