"I was a patient in U ward after ..."

About: Southmead Hospital

(as the patient),

What I liked

I was a patient in U ward after a kidney donation at the end of February. From the moment I arrived I was treated with kindness and great care.

Nothing was too much trouble and everyone gave their best with great compassion. I watched 2 nurses help a gentleman with severe dementia to eat a meal, bringing every item on the dinner menu until they found a dish he liked.

Their patience and care was humbling.

The same dedication and cheerful attitude was obvious in all the staff - domestic to surgeon.

Story from NHS Choices

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