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I am always treated with respect

Posted By Gene820

"I am always treated with respect"

About: Nutgrove Villa

(as the patient),

Staff here are friendly and I am always treated with respect, but waiting time isn’t so great. I am diabetic and therefore waiting 6 months for an appointment is too much. There’s a knock on effect from this, as staff also seem frustrated about it, but can’t do anything about it.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 7 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust

Submitted on 15/07/2016 at 12:38
Published on Care Opinion at 16:32

Hello

Thank you so much for taking the time to post your comments, I will ensure that these comments are forwarded to the relevant team Manager.

If you wish to discuss this further please do not hesitate to contact me on:-

01925 664450

Katherine Earlam - PALS Officer

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