Appalling quality of care, communication and supervision of patients. Very good at talking the talk here, however, beyond abysmal at putting it into practise. Dangerously low staffing levels at times, protocols and procedures that simply aren't adhered to, care plans that aren't followed and observation levels that aren't effectively managed. The ethos of this unit is a "collaborative approach", the reality is to wait for patients to either get so sick of being here they eat their way out, relapse and get readmitted somewhere else, or to adult services, or to wait for patients to fake their way out without being recovered. Some genuinely lovely members of staff who want to make a difference and help the young people, however, the poor management and red tape makes that incredibly difficult to achieve. Do not send your child here if you want them to get better. It is a toxic, unhelpful, dangerous environment that sadly enables eating disorders and other mental health conditions with their inability to manage away from the standard, outdated rhetoric. And should you dare to question the methods, they close ranks
"Evergreen Centre"
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from West Lane Hospital