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"foot surgery in Day Surgery unit"

About: Queen Alexandra Hospital

I recently had surgery on my foot in the Day surgery unit [within a month of first seeing the surgeon]. It was my first experience of being a patient in any hospital and therefore my first experience of surgery and general anaesthetic etc. Everyone was so friendly, polite, professional and considerate that I was so at ease. I can not fault the care I received. I have since returned to have my stitches removed and again received the same level of care.

In addition, every appointment has been ahead of time-very efficient. Thank you to everyone and I mean everyone, I have met in fracture clinic and Day Surgery unit.

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust 7 years ago
Debra Johns
Patient Experience Officer,
Portsmouth Hospitals NHS Trust
Submitted on 15/07/2016 at 14:08
Published on Care Opinion at 15:10


Dear Angela Jones

Thank you for taking the time to leave your kind words with us. We are so glad that you had such a positive experience within the Day Surgery Department and Fracture Clinic. Please be assured that I will share your comments with the team involved who will pleased to receive such positive feedback.

Kind regards.

Debbie

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