About: Crosshouse Hospital Crosshouse Hospital Kilmarnock KA2 0BE
Posted by AdamG (as ),
I am trying to get an appointment within Crosshouse Hospital. I was put on the cancellation list however have yet to be successfuly appointed. I was called a few weeks ago however unfortunately I missed the call and by the time I called back and got through the appointment was away. My work number which was given as alternative (as I cannot answer my mobile at work) had not been called. Today I was called again on my mobile however again because I was at my work I couldnt answer my mobile and again my work number was not called - which I have given them over and over again. I am anxious about this appointment and already know (from the appointments team) the clinic is running over the waiting times limit therefore as you can imagine it is frustrating to not be called on my work number which I have asked for time and time again. I feel like stress/anxiousness could be reduced if patients were contacted appropriately to be offered appointments. I understand there is more than me on the waiting list however this has happened to me now on x 2 occasions and it is frustrating as I can attend any appointment times.