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failed to notify of appointment now wate 3 more...

Story from nhs.uk

"failed to notify of appointment now wate 3 more..."

About: Amersham Hospital

failed to notify of an appointment on the12 July now have to wait wet another 2 months not happy

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Responses

Response from Buckinghamshire Healthcare NHS Trust 7 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 04/08/2016 at 14:12
Published on Care Opinion at 14:38

Dear Anthony Hunt

I am sorry to learn that we failed to notify you of your appointment at Amersham Hospital and that you will now have to wait a further 2 months to be seen. Please accept my apologies for the upset this matter has caused to you.

We would like to understand more about your experience, both to try and resolve this matter for you and to learn from your experience of our services.

If you are happy to share more detail with us, please contact our dedicated Patient Advice and Liaison Service (PALS) on 01296 316042 or email pals@buckshealthcare.nhs.uk

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