"Contact for advice from the eye hospital"

About: Hull Royal Infirmary

I have tried to contact anyone for some advise and found this an impossible task. and was informed by some one that it was a very busy emergency number . So if this is so why was I cut off a number of times. This is not a very satisfactory arrangement. Looks like the only way I will achieve any solution to my problem is to visit the hospital.

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Responses

Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read that you have experienced difficulties contacting the Eye Hospital.

We will ensure your comments are shared with the Ophthalmology Department.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) who will be able to take further details and advise accordingly.

The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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