"Receptionist need training"

About: The Whittington Hospital

The receptions are rude and unhelpful. I spoke to 3 receptionists today (10am 13th July) and they either ignored me, turned me away or gave me false information. I know the NHS is struggling but why hire people that clearly have no personal experience as a receptionist? Im not one to complain but felt this needed to be said.

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Responses

Response from The Whittington Hospital

Thank you for taking the time to tell us about your experience with our reception team. We will raise your concerns with our reception team.

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