"First visit to Colchester"

About: Colchester General Hospital

I was taken to Colchester Hospital as emergency after only moving to the area 3 weeks ago. The treatment I received both in A&E and my ward were excellent. The doctors, sister nurses & carers did a grand job, were respectful and nothing was too much trouble. Right from the ambulance drivers to the ward everyone was excellent. The docs in A&E were particularly excellent and I received absolute first class treatment.

I just have one small gripe, having been sent out really too early and being 80 yrs old I was never asked about who would look after me at home or what duty of care they offered. This is my only criticism. and unfortunately two days after I had to have an out of hours doc who wanted me to go back. The doctor phoned the hospital and sorted out the problems I had and I remained at home.

All in all I was really pleased with Colchester, having moved from an area where the hospital has a good record and having heard so many bad things, I believe some people expect too much.

Well I was completely satisfied, except for my critical comment above.

I thank one and all..

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Response from Colchester General Hospital

Thank you for your wonderful feedback, I will ensure it is shared with the teams involved.

Should you wish to discuss further then please do not hesitate to contact us on 01206 742881.

Kind regards

Tammy Diles

Head of Patient Experience

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