"Triage nurse was rude at reception was..."
About: West Middlesex University Hospital / Urgent Care Centre West Middlesex University Hospital Urgent Care Centre TW7 6AF
Posted by Anonymous
Very unhappy with the way the triage nurse spoke to me. There was no respect which made me walk out. I don't expect to be spoken down to by so called health care professionals and I highly doubt I will be returning! I understand that they are busy and working in a stressful environment, however, if I am speaking to you courteously, I expect the same in return. To make matters worse I was there for my child so a little understanding wouldn't go a miss.