"My stay in Rothbury Community Hospital"

I was discharged one week ago after a weeks convalescence following double inguinal open surgery at The Wansbeck. I was admitted to Rothbury following heavy post operative seepage of blood from the surgical incision. Without doubt all staff of every grade at Rothbury were extremely caring, professional & holistic in their care, added to this was genuine warmth & a individual approach to every patient. They would go out of their way to ensure you were pain free, comfortable & wanted for nothing. Definitely an ambience of people before paper & before routine. Everyone one of them was there when they were needed.

A friend of mine had private care at a certain hospital Newcastle & in all honesty it was not as good as the NHS care at Rothbury. I say this not only as a patient but as a retired Senior Lecturer in Nursing at Northumbria University & 50 years experience of being a nurse. The Coquet Valley has a gem of a hospital & some the best staff in the NHS. Bless them all & deepest thanks to you from myself & family.

Bryan C.

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Responses

Response from Rothbury Community Hospital

Dear Bryan,

I am sorry to hear that you’ve had a tough time post surgery, I hope you are now doing well?

I am delighted that you have had such tremendous treatment at Rothbury Community Hospital. It’s fantastic to know that someone of your knowledge and understanding of nursing has been so impressed by the standard of care we provide in Rothbury- what a wonderful compliment. You will understand why we are so proud of our staff there.

I will be sure to pass kind comments to the hardworking team, I know just how much it will mean to them all.

All the very best with your recovery – do let us know if there’s anything you need,

Annie

Annie Laverty – Director of Patient Experience

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