"Complaint about xray dept"

About: University College Hospital

I had a chest xray on 17/6/16 my doctor still hasn't received the result's after requestering them on several occasions.

I have spoken to the imaging depth three times myself and been fobbed of. I was told by them on the 17th when I had the xray that the results would take three to five working days to get to my doctor. It still has not arrived. I have been very worried about the pains that I originally went to see the doctor about.This delay has caused me stress and worry and I want an answer as to why these delays have taken place.

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Responses

Response from University College Hospital

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of Imaging Department at UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.

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