"switchboard"

About: King George Hospital King George Hospital Ilford IG3 8YB

Posted via nhs.uk 7 years ago

The switchboard is well undermanned. It taken me over 30 minutes just for them to answer a call in the first instance and then put through to the wrong area so had to start again, Absolutely awful service

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King George Hospital

Submitted on 18/08/2016 at 11:15

Published on nhs.uk on 19/08/2016 at 02:31

I am sorry to hear the concerns that you have raised, I will ensure your feedback is passed onto the service so that they are aware of your difficulty in getting through, if however you would like to discuss your concerns further, then please contact our Patient Advice and Liaison Service, who will try their best to assist you in any way they can. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.
Yours Sincerely
Kathryn Halford
Chief Nurse

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