"More Privacy Needed"

Thank for taking the time to provide feedback about your recent experience within the Radiology Department at The Newcastle upon Tyne Hospitals NHS Foundation Trust and we are very sorry that the privacy afforded to your daughter was not appropriate. We are aware of the limited privacy offered in a hospital environment, such as with waiting areas in close proximity to examination rooms and limited privacy provided by curtains on a ward and staff members are advised to try to maintain patient privacy, confidentiality and dignity in these difficult surroundings.

We have shared your feedback with staff and reminded them of the need for confidentiality at all times; in discussion with patients and other members of staff and when displaying patient images. We will also review the positioning of imaging monitors in the department to try avoid any further issues.