"Words fail me"

About: King's Mill Hospital

Whilst sitting at the bed side of my dying sister in the intensive care unit there was inappropriate music belting out from a radio on the nurses station!!!! Really disrespectful couldn't belive it .. It was more like a cattle market than an ICU

Story from NHS Choices

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Response from King's Mill Hospital

Thank you for taking the time to share your feedback, and I am sorry to hear your care was not to the high standards we expect, which is disappointing.

We would welcome an opportunity to learn from your recent experience and understand how we can improve our services. If you would like to discuss this further please contact the Patient Experience Team on 01623 672222 or email:pet@sfh-tr.nhs.uk.

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