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Reception at Queens Hospital A&E

Story from nhs.uk

"Reception at Queens Hospital A&E"

About: Queen's Hospital (Romford)

I visited the a&e this evening at about past 6 pm. I told the streaming nurse about my symptoms including severe facial pain. The nurse dismissed it as normal flu and asked me to call 111 for a dr appointment. It turned out to be sinuses infection!

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Responses

Response from Queen's Hospital 7 years ago
Queen's Hospital

Submitted on 12/08/2016 at 16:48
Published on nhs.uk on 13/08/2016 at 02:30

I am sorry to hear the concerns that you have raised, if you would like to discuss your concerns further, then please contact our Patient Advice and Liaison Service, who will try their best to assist you in any way they can. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours Sincerely

Nadeem Moghal

Medical Director

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