"Reception at Queens Hospital A&E"

About: Queen's Hospital (Romford)

I visited the a&e this evening at about past 6 pm. I told the streaming nurse about my symptoms including severe facial pain. The nurse dismissed it as normal flu and asked me to call 111 for a dr appointment. It turned out to be sinuses infection!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen's Hospital

I am sorry to hear the concerns that you have raised, if you would like to discuss your concerns further, then please contact our Patient Advice and Liaison Service, who will try their best to assist you in any way they can. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours Sincerely

Nadeem Moghal

Medical Director

  • {{helpful}} of {{total()}} people think this response is helpful