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"Orthodontist service Cheltenham hospital"

About: Cheltenham General Hospital

I am writing this view to say about how I feel the Cheltenham orthodontics is.Its not a very good service for trying took as the phone is nearly always Engaged or not answered or when it is the staff seen quite rude.On the other hand there is not enough orthodontics and therefore is a very slow waiting time!

It is a shame to say I have had braces on for two years and I have not seen any improvement in fact they are in the same place and are not working.I had asked for coloured ones however they would not let me.So I will need to give this 3 stars to improve.

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Responses

Response from Cheltenham General Hospital 7 years ago
Cheltenham General Hospital
Submitted on 10/08/2016 at 17:05
Published on nhs.uk on 11/08/2016 at 02:30


Hi there,

Sorry to hear you've been unhappy with your treatment and care. It would be great if you could get in touch with our patient liaison (PALS) team so they could take a few more details and look into the issues you've raised further? You can email PALS on pals.gloucestershirehospitals@glos.nhs.uk or call them on 0800 019 3282 (Free phone)

Many thanks for bringing this to our attention.

Best wishes

The team at Gloucestershire Hospitals NHS Foundation Trust

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