"Excellent care"

About: City Hospital (Birmingham)

I have recently been discharged from my stay at hospital and am so unbelievably grateful for the outstanding care

I received. I went in to hospital for a laparoscopy procedure and throughout my stay in was treated with dignity and respect and just fantastic care. After my operation I was transfered to a ward D27 the staff up there where all amazing they ensured that I was comfortable at all times they reassured me and made me feel most importantly safe. The staff are so caring and compassionate and should be recognised for all of their hard work. After leaving hospital the care has also continued as I was given a number to call if I needed advice in which I was able to speak to a consultant which I think is just outstanding to have this service available after discharge. I just wanted to say thank you to a wonderful team of nursing staff on D27. :)

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Responses

Response from City Hospital

I am delighted to hear about the excellent level of care you received from us throughout your stay and that continues still after your discharge. As a Trust we strive to offer the best care from our hard-working and dedicated staff, and I would like to thank you for leaving such a positive comment. Thank you and I wish you all the best, Rachel Barlow, Chief Operating Officer.

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