"Knee arthroscopy - day unit"

About: York Hospital

Attended day surgery unit on 9th July 2016. I just wanted to say that I could not fault any of the nursing staff, the anaesthetist or the doctor that saw me. I was anxious about the surgery, especially as visitors are not allowed to stay with you on the day unit, and the nurses were very kind and helped to relieve this. All procedures were well explained, as was the recovery process. The day seemed to run smoothly and in a co-ordinated manner, it was very impressive. I regret I did not get to pass my thanks onto one particular nurse who was with me as I was going into surgery, and was checking up on me throughout the morning. If you could pass on my gratitude to all staff that would be great, they were truly excellent.

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Responses

Response from York Hospital

Thank you for taking the time to contact us.

I am happy to hear that staff could help you relieve your anxiousness when you came into York Hospital for Knee surgery. It's great to hear that staff were able to explain the procedure to you and ensure you had the information you needed to recover.

I hope that you are recovering well at home and that you will receive the same great level of care should you need our services again in the future.

Kind regards

The PALS team

York Teaching Hospital NHS Foundation Trust

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