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Fairly satisfied

Story from nhs.uk

"Fairly satisfied"

About: Hull Royal Infirmary

All aspects were fine until discharge then told I could go home just had to wait for my prescription which took 5 hrs

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Response from Hull Royal Infirmary 7 years ago
Hull Royal Infirmary

Submitted on 27/03/2017 at 14:49
Published on nhs.uk at 14:31

Thank you for placing your posting on the NHS Choices website. We are sorry to read of you experienced difficulties waiting for your prescription.

We will ensure your comments are shared with the Pharmacy team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) who will be able to take further details and advise accordingly.

The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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