"First class care"

About: Hospital Of St Cross (Rugby)

The staff were so kind and caring , it was my first time in hospital and all the staff made me relax and not feel nervous about my operation. The care you receive is second to none. The team at the hospital are a real asset to the NHS , thank you for care and professionalism.

Story from NHS Choices

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Response from Hospital Of St Cross

Thank you for providing feedback on your experiences of Neurology at the Hospital of St Cross in Rugby.

It was lovely to read your comments about our staff being so kind and caring, and reassuring you about your operation.

This is exactly the standard of care which we aim to provide to all our patients.

I have passed your comments on to the Hospital Manager and the Modern Matron so they can share your thanks with the team involved.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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