"Asful"

About: The Royal Liverpool University Hospital

Nurses got all of the files mixed up and have been waiting around 40 minutes to get discharged and they're discharging people before me who haven't been here that long!!

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Responses

Response from The Royal Liverpool University Hospital

Thank you for your comments. We are sorry to hear that you didn’t have a good experience with our Gastrointestinal and Liver services. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Patient Advice and Liaison Service (PALS), they will be able to help. You can contact them by phoning 0151 706 4903/4908/4909 or via PALS&complaints@rlbuht.nhs.uk