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Absolutely brilliant and reassuring

Posted By Pause518

"Absolutely brilliant and reassuring"

About: Ayrshire Central Hospital / Old age psychiatry

(as the patient),

I was interviewed this morning by a young lady prior to my appointment with a consultant psychiatrist at the memory clinic. The young lady was absolutely brilliant, very polite and reassuring, it really was a great interview.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/07/2016 at 10:46
Published on Care Opinion at 11:13

picture of Eunice Goodwin

Dear Pause518,

Thank you for your lovely post. It is so good to hear you had such a good experience. Thank you so much for taking the time to share this with us, I will pass this on and I am sure you will make their day.

Best wishes,

Eunice

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