About: Basingstoke and North Hampshire Hospital

Poor service ankle Brocken by mistake while doing operation Waited to be discharged from 8am 5pm still waiting .also bed was Brocken waited 5 hrs for a bed pan to go loo so wet myself in the end could not wait any longer then embarrassed on the ward also husband was told they could visit me travled 2 hrs to see me on arrival were told to go home as it as to late for visitors missed visiting by 10 minutes what a hospital very special care .

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Response from Basingstoke and North Hampshire Hospital

Thank you for your feedback. I am sorry that your visit did not meet the high standards we aim to provide. I have shared your comments with the clinical leaders, however, if you wish to discuss your individual circumstances further, please contact our customer care team on 01256 486766 or email customercare@hhft.nhs.uk.

Mary Edwards, chief executive