"Excellent care and attention at North Tyneside General Hospital"

About: North Tyneside General Hospital / Trauma and orthopaedics

(as the patient),

A few weeks ago I attended Accident and Emergency at NTGH and was treated extremely well after only an hours wait, although saw Triage nurse promptly re. a knee problem. X rays and very efficient attention after back in A nd E by staff. Saw my own GP for follow up and he after reading report arranged appointment and scan at hospital for yesterday. I was seen exactly on time, the nurse who greeted me was friendly and very efficient. The 2 male radiographers performing the scan couldn't have been more professional and made my visit very relaxed.

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Responses

Response from Patient Experience, Northumbria Healthcare NHS Foundation Trust

Dear Margaritta,

Thank you for sharing this with us, I hope your knee is much better and you are able to enjoy the warm weather we’re having. It’s great to hear that you were treat in a timely manner on both of your visits to our x-ray department. I will pass your kind comments to our wonderful radiographers whom I know will be delighted.

All the best,

Annie

Annie Laverty – Director of Patient Experience