"We all had 8am appointments"

About: Warrington Hospital / Cardiology

(as the patient),

I had an appointment at the Cardiac Clinic for 8a.m and wasn't seen until 1. 25 p.m. There were 6 patients all with an 8 a. m. app, one clinic in use and a typical patient session taking approx 1 hour. Its simple if you do the maths waiting time up to 5 hours. I had a similar experience in the Ophthalmology O. P. Dept. Waiting room full at 8. 30 not seen until 11. 30. I think this is inefficient and a miss-management of resources. On a positive note the Cardiac Team were excellent, sorry I could not say the same for Ophthalmology.

Surprise surprise the car park is always full.

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Response from Warrington and Halton Hospitals NHS Foundation Trust

We are sorry to hear about your experience and have sent the information provided to both departments for a review of their appointment system.