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Physio appointment

Posted By mo j caine

"Physio appointment"

About: University Hospital Ayr / Physiotherapy

(as the patient),

Been waiting now for over 10 weeks for a physio appointment for a an ongoing back and leg problem. I have been told that I will wait another 10 weeks before I get my appointment. I think this timescale is unacceptable and would be grateful if someone could look into this for me,

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/07/2016 at 13:34
Published on Care Opinion at 15:09

picture of Eunice Goodwin

Dear mo j caine,

Oh I am sorry, it sounds as if that will be very restricting and I have to say, it does seem a long time to wait for Physiotherapy. I am aware that the demand is very high on the service but I will be happy to look into this for you if you can contact me and give me some details. It may be that there are other options available but I would need to check this out. My contact details are phone - 01563 826222 or email - Eunice.goodwin@aapct.scot.nhs.uk

Thank you for getting in touch.

Best wishes,

Eunice

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