"This experience was at the top our our experiences"
About: North Devon District Hospital / Accident and emergency North Devon District Hospital Accident and emergency Barnstaple EX31 4JB
Posted by alanm (as ),
My wife, daughter and I are in Devon for a two week holiday. Sadly I have become ill and needed urgent interventions yesterday. We consequently spent most of yesterday at your district hospital. I just want to to share with you what a wonderful experience we had at every stage. We have experienced many hospitals across the country, in Europe and the US. This experience was at the top our our experiences.
I understand the building originated some two decades ago. On arrival it felt modern, well equipped, well maintained and very, very clean everywhere. It was helpful often seeing photographs of the team members and performance statistics.
Though I did struggle to find the car park for the A&E unit. (Probably me rather than the signage! ) Everyone we met - admin staff, porters, nurses and doctors were so welcoming, positive and helpful.
Our journey took us/me through the walk-in A&E the MAU, radiography and pharmacy. The nurses in the MAU were fantastic and so efficient and supportive to us all. And the food was great - hot and well served. Coming away with "not-good" news was balanced by a strong sense the assessments were sound and the journey forward, while demanding, would be doable.
On the family and friends test - "5 stars". I hope you can share our thanks with those we met.