"Nurse made a very long and worrying day bearable"
About: Queen's Medical Centre / Paediatric surgery Queen's Medical Centre Paediatric surgery NG7 2UH
Posted by EJM (as ),
My daughter had to have mastoid surgery at the QMC, Nottingham. I cannot praise the Childrens Ambulatory Care Unit staff enough. We arrived at the ward at 7am and were welcomed with smiles and asked to take a seat. They explained everything that would happen and asked my daughter to tell them what surgery she was having so that they knew she was aware what she was there for and to ascertain how she was feeling. My daughter wasn't feeling great after the surgery so they made a bed up for her in a side room and nothing was too much trouble for any of the staff. Main thanks to our nurse Helen who just made a very long & worrying day as bearable as she could for us.
Not forgetting Professor Hartley who is amazing.