"Outstanding consultant and staff"

About: Castle Hill Hospital

I had a nephrectomy which was completed by my surgeon who was fantastic from day one as was the full team of staff, they made me feel very at ease from the moment I walked in on morning of my operation to the moment of leaving, this was completed on the 2/7/16 and the surgeon was so lovely and talked me the whole way through explaining any questions and concerns I had, they made me relax and by the time I got to the theatre I was calm and ready to have my operation, afterwards the staff at castle hill really looked after me and my every need, I cannot thank them enough, the nurses really went out of there way to care for me and I thank them so very much on ward 15, I am now in recovery and slightly sore but am looking forward to a new life free from pain so thankyou all and to anyone undergoing care there you will be well looked after. Teresa Richardson

Story from NHS Choices

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Responses

Response from Castle Hill Hospital

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Urology team.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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