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"Very poor after care"

About: Gloucestershire Royal Hospital

I suffered Myocardial Infarction and had stents inserted - no aftercare provided at all. 12 months later I call up to check if I should have a review, and they confirmed they'd completely forgotten to invite me to a post op appointment. So just found out I was supposed to have one. When I left hospital, they literally handed me tablets and shoved me out of the door with no clue of what tablet did what, no information on how to take care of my heart or stents. Thank god for the internet and google or I would have never have known! Disgraceful!

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Responses

Response from Gloucestershire Royal Hospital 7 years ago
Gloucestershire Royal Hospital
Submitted on 03/12/2016 at 15:04
Published on nhs.uk on 04/12/2016 at 01:30


Hi there,

Sorry to hear about this experience in our hospital. If you haven't already done so, it would be great if you could get in touch with our patient liaison (PALS) team so that they can look into the issues you've raised in more detail? You can contact PALS on 0800 019 3282 (Free phone) or by emailing pals.gloucestershirehospitals@glos.nhs.uk

Best wishes

The team at Gloucestershire Hospitals NHS Foundation Trust

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