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I tried phoning the Britain ward on two occassions

Story from nhs.uk

"I tried phoning the Britain ward on two occassions"

About: Epsom Hospital

My father has been admitted and is currently on Britain ward. I have rung in twice , the first time for twenty minutes and nobody answered the phone and secondly for forty minutes. Nobody is picking up the phone. I feel like driving down to the hospital and ward and showing them how to answer the phone. This is basics. I have given up.

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Responses

Response from Epsom Hospital 7 years ago
Epsom Hospital

Submitted on 18/07/2016 at 17:08
Published on nhs.uk on 19/07/2016 at 02:30

Thank you for sharing your feedback with us. We have passed your comments on to the Ward Manager and Matron for Britten Ward. If you have further concerns, please do not hesitate to contact our Patient Advice and Liaison Service on 020 8296 2508 or by emailing PALS@esth.nhs.uk.

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