"Highly Recommended"

About: Will Adams NHS Treatment Centre

I attended the Centre on Saturday 2nd July and must commend the staff for their friendly, professional approach from reception through to discharge. As I was unable to take sedation for the colonoscopy (due to a sleep apnoea condition), I was very apprehensive about the operation, but it was made perfectly clear that I was in charge regarding stopping the procedure at any point. In the event, I managed ok with regular checks from the surgeon and nurses to ensure I was not in pain or unable to continue. After the procedure, I was given adequate time to recover and given full advice on contact numbers etc if I needed any assistance on returning home. One of the staff telephoned my home a couple of days later to check all was ok. So from my experience, I can highly recommend the Will Adams Centre and their excellent team.

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Responses

Response from Will Adams NHS Treatment Centre

Thank you for taking the time to write such lovely feedback for our staff at the Will Adams Treatment Centre. We work hard to ensure that everybody shares your positive experience and are delighted that you felt re-assured and cared for both on the day, and after your operation. We have shared your compliments with all staff involved in your care.

Many thanks,

Ben Howes, Interim Operations Manager

Will Adams NHS Treatment Centre

0333 200 1730

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